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FAQ

FAQ

KQi3 Campaign

What is the Kick Scooter Campaign?

In which countries is the Kick Scooter campaign available?

Which models are available for this campaign?

Which colors are available for the KQi3?

What are the specifications of the KQi3?

What is the final price that I will have to pay if I sign up for this campaign?

How does this kick scooter campaign work?

When will I need to pay the final price for the kick scooter?

How will I be able to pay the final price for the kick scooter?

How will I be able to receive the kick scooter?

I paid a 1$ deposit payment online. Can I get a refund of this deposit?

Can I cancel my order and get a refund?

I want to change the delivery address. What should I do?

I want to change the color I chose. What should I do?

I want to change the model I chose. What should I do?

I paid the deposit online but I didn't receive a confirmation email. Was my order placed successfully?

Do I need a license for my kick scooter?

Is the kick scooter legal in my country?

I need an invoice. How can I get this?

Will I receive updates on my order and delivery status?

Do you offer any financing or installment plans?

What is the return policy?

Is the battery removable and replaceable?

I want to change my personal contact details. What should I do?

Are there any extra hidden costs after placing my order on the Indiegogo Campaign page?

What warranty do you offer?